T3 Training & Consultancy Ltd Standard Conditions of Contract

Last updated 03.10.2021

1. Interpretation and Definitions

1.1 The following expressions shall have the following meanings:-

1.1.1 “T3” means T3 Training & Consultancy Ltd”, trading as T3 Online Training UK whose registered office is Unit 15 Westward Business Centre, Mill Street, Crediton, Devon, EX17 1HB, United Kingdom.

1.1.2 “The Client” means the client specified in the Quotation or the booking form.

1.1.3 “The Course Brochure” means the latest edition of the brochure, published by the Company, detailing the training courses and NVQ qualifications offered by T3.

1.1.4 “The Quotation” means the written quotation for the performance of the closed course services or any consultancy services as may from time to time be amended by the written agreement of the parties.

1.1.5 “The Services” means the open courses as detailed in the Course Brochure or the closed courses or any other consultancy services as detailed in the Quotation.

1.1.6 “The Working Day” means a day (other than Saturday or Sunday) on which banks open for a full range of banking transactions.

1.1.7 The headings to these Conditions are for guidance only and shall not affect the construction of the Contract. The singular shall include the plural and vice versa.

1.2 Where there is any conflict or inconsistency between the provisions of the Contract, such conflict or inconsistency shall be resolved according to the following order of priority:

1.2.1 the Quotation;

1.2.2 these terms;

1.2.3 the Course Brochure.

2. Appointment

Each acceptance of a Quotation or booking form for Services will be deemed to be an offer by the Client to purchase Services in accordance with the Quotation or Course Brochure and upon these Terms and Conditions. The Contract is formed when the order is accepted by T3 by way of a written acknowledgment of order. No contract will come into existence until a written acknowledgement of order is issued by T3. All orders or booking forms must be on T3’s standard order form.

3. Description

The quantity and description of the Services will be as set out in the Quotation or Open Course Brochure. All samples, drawings, descriptive matter specifications and advertising issued by T3 and any descriptions or illustrations contained in T3’s catalogues or brochures including the Open Course Brochure are issued or published for the sole purpose of giving an approximate idea of the Services represented by or described by them and T3 reserves the right to alter the content, timing, venue and format of the Services.

4. Price

4.1 The Client agrees to pay the fees and expenses at the rates and in the manner set out in the Quotation or booking form. VAT will be charged at the standard rate and shall be payable by the Client in addition.

4.2 Where credit accounts are agreed, invoices will be submitted by T3 on receipt of a booking form and shall be paid by the Client within 30 days of the date of the invoice, unless other terms have been specified and agreed prior.

4.3 The Customer will promptly, but in no event later than fourteen (14) days from the date of invoice, notify T3 in writing (either by letter or email) of any disputed invoice, together with all information relevant to the Dispute, including the invoice number and reference numbers, if any, and an explanation of the amount disputed and the reasons. The Customer must pay all undisputed amounts in accordance with Clause 4.2. Disputes shall be resolved promptly and the resolved amount, if any, payable within fourteen (14) Business Days after resolution. Interest will accrue from the due date on subsequent payments of amounts withheld or credits on over-payments refunded.

4.4 In the event of late payment for whatever reason and without prejudice to its other rights and remedies, T3 shall have the right:-

4.4.1 to suspend any further performance of the Services for such period as T3 feels fit including where appropriate the issuing of any exam results;

4.4.2 to charge interest on invoiced amounts unpaid for more than 7 days at the rate of 4% per annum above the base rate from time to time of the Bank of England from the due date until the date of payment.

4.5 Travel and subsistence costs incurred by T3 or its representatives during the performance of the Services shall be for the account of the Client and shall be paid as soon as reasonably practicable following request.

4.6 If the performance of the Services is suspended or cancelled at the request of the Client or delayed through any failure or delay by the Client in providing information under clause 7.1 below then T3 shall be immediately entitled to payment for:-

4.6.1 Services already performed or provided by T3; and

4.6.2 The amount payable for cancellation of the course as indicated in the terms on T3’s standard booking forms for those services.

4.7 All payments to be made by the Client under the Contract will be made in full without any set-off, restriction or condition and without any deduction for or on account of any counterclaim.

5. Delivery

5.1 T3 shall use its reasonable endeavours to comply with any date(s) for completion of the Services PROVIDED THAT such date(s) shall not be binding. Failure to comply with such date(s) shall not constitute a breach of contract nor (for the avoidance of doubt) will T3 have any liability to the Client for direct, indirect or consequential loss (all three of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused (including as a result of negligence) by any delay or failure in performance except as set out in this condition and in no case shall delay be a ground for rejecting the Services or otherwise rescinding the contract.

5.2 Subject to clause 5.1. if expedited performance of the Services is required by the Client, the additional costs incurred by T3 may be charged to the Client in addition.

6. Warranties and Liability

6.1 In the event of any breach of T3’s express obligations under these Terms and Conditions the remedies of the Client will be limited to damages, which in any event shall not exceed the fees and expenses paid by the Client for the Services.

6.2  T3 shall be under no liability to the Client for any infringement or alleged infringement of any patents, registered designs, copyright and any other intellectual property rights owned or controlled by a third party arising out of or in connection with the Services or the manufacture, sale and use of any prototype or any Goods supplied pursuant to performance of the Services.

6.3  T3 does not exclude its liability (if any) to the Client :

6.3.1 for breach of T3’s obligations arising under the Consumer Rights Act 2015;

6.3.2 for personal injury or death resulting from T3’s negligence;

6.3.3 for any matter which it would be illegal for T3 to exclude (or to attempt to exclude) its liability; or

6.3.4 for fraud.

6.4 T3 shall be liable to the Client for damage to property if such damage is caused directly by T3’s negligence or of any person for whose acts it is responsible save that its liability under this clause shall be limited to the lesser of the direct costs of replacement or repair of the damaged property of the sum of £500,000 per incident or series of incidents arising out of the one event.

6.5 It is hereby agreed by the Client that T3 shall in no circumstances be liable to the Client for direct, indirect or consequential loss (all three of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused (including as a result of negligence) by any delay or failure in performance except as set out in this clause 6 and in clause 5.1.

6.6  Except as set out in clauses 5.1 and 6.1 – 6.5, T3 hereby excludes to the fullest extent permissible in law, all conditions, warranties and stipulations, express (other than those set out in the Contract) or implied, statutory, customary or otherwise which, but for such exclusion, would or might subsist in favour of the Client.

7. Clients Obligation

7.1  The Client agrees to give T3 such information advice and assistance relating to the Services as T3 may reasonably require within sufficient time to enable T3 to perform the Services in accordance with the Quotation or the Course Brochure.

7.2  The Client shall be responsible to T3 for ensuring the accuracy of any information submitted by the Client.

7.3  The Client shall indemnify T3 against all loss, damages, costs and expenses awarded against or incurred by T3 in settlement of any claim for infringement of any patent, copyright, design, trade mark or other industrial or intellectual property rights of any other person which results from T3’s use of the Client’s information.

7.4  The Client shall indemnify T3 against all claims, actions, losses, damages, costs and expenses incurred by T3 arising from or due to the negligence of the Client its servants or agents.

7.5  The Client shall comply with all applicable Health and Safety legislation and regulations in respect of any employee of T3 or self-employed person engaged by T3 to provide the Services whilst such person is working on the Client’s premises and the Client shall provide T3 with such information as is necessary to enable T3 to comply with all applicable Health and Safety legislation and regulations in respect of that person.

8. Computer Software

If as part of the Services T3 is required to develop for the client a computer software program and any manuals and other computer documentation T3 shall enter into a licence agreement with the Client for the use of such computer program and computer documentation and in the event that the terms and conditions of such licence shall conflict with these conditions, the terms of such licence, to the extent of the conflict, shall prevail.

9. Intellectual Property Rights

9.1 Copyright in all original drawings, designs, course materials, Quotations, reports and other recorded matter whether made in connection with the Quotation, the Course Brochure and/or the Services or otherwise shall remain vested in T3 at all times.

9.2 No part of any course materials, consultancy reports, management systems or any other materials provided by T3 may be reproduced or transmitted in any form or by any means or stored in any retrieval system of any nature without prior permission, except as it may be permitted to do so by law.

9.3 Unless otherwise agreed in writing ownership of all inventions discoveries and improvements thereto which arise in connection with the Quotation and/or the Services shall vest in T3 provided that T3 shall grant to the Client a non-exclusive royalty free licence to use such inventions discoveries and improvements.

10. Confidentiality

10.1 All drawings and technical information supplied by the Client to T3 and all information supplied by T3 to the Client shall be deemed to have been furnished in confidence for the purpose authorised by the Quotation or acknowledgement of order and no other.  The recipient party shall take all reasonable precautions to prevent communication of any such information to any of its employees or to any third party except as may be necessary in order to carry out the purpose of the quotation. If disclosure to an employee or a third party is necessary for such purposes then such employee or third party shall be required to observe the same confidentiality obligation as the recipient party.

10.2 Neither T3 nor the Client shall use the name of the other in any publicity material nor publish anything relating to work being undertaken pursuant to the performance of the Services without the prior written permission of the other (such permission not to be unreasonably withheld).

10.3 The obligations of confidentiality and non-publication contained in Clauses 11.1 and 11.2 shall not apply to any information which:-

10.3.1 is in or entered the public domain other than by virtue of the recipient’s act or omission;

10.3.2 is known to the recipient at the time of the disclosure to the recipient provided that the recipient produces to the other satisfactory evidence of the same within 14 days of such disclosure;

10.3.3 is required to be disclosed by the recipient by a court of competent jurisdiction.

11. Termination

11.1 T3 may by written notice terminate the Contract immediately if the Client is in material breach of the Contract or enters into insolvency, bankruptcy, any arrangement with its creditors or any other arrangement or situation which has a like effect.  Failure to pay any sums due in accordance with clause 4.2 is a material breach of the terms of the Contract which is not capable of remedy.

11.2 The termination of the Contract howsoever arising is without prejudice to the rights, duties and liability of either the Client or T3 accrued prior to termination.  The conditions which expressly or impliedly have effect after termination will continue to be in force notwithstanding termination.

12. Restrictive Covenants

12.1 The Client agrees that it will not during the Relevant Period, without the prior written consent of T3 whether directly or indirectly, and whether alone or in conjunction with, or on behalf of any other person and whether as a principal, shareholder, director, employee, agent, consultant, partner or otherwise solicit, induce or entice away from T3 or employ, engage or appoint in any way cause to be employed, engaged or appointed a Critical Person whether or not such a person would commit any breach of his or her contract of employment or engagement by leaving the service of T3.

12.2 For the purposes of Clause 12.1 above:

“Critical Person” means any person who is an employee, agent, director, consultant or independent contractor employed, appointed or engaged by T3 at any time within the Relevant Period who delivers to the Client any health, safety and environmental training or provides consultancy/advisory services or such other person, who is an employee, agent, director, consultant or independent contractor, who by virtue of their knowledge, seniority and/or expertise is likely to be able to assist or benefit the business of the Client to the detriment of T3. “Relevant Period” means a period during this Agreement and for the period of 6 months immediately after the termination of this Agreement for whatever reason.

12.3 In the event that the Client employs, engages, appoints or in any way causes to be employed, engaged or appointed a Critical Person during the Relevant Period, the Client shall pay to T3 a fee of £35,000 by way of liquidated damages to compensate T3’s losses it suffers as a result within 30 days of such employment, engagement or appointment.

13. Force Majeure

T3 shall not be liable to the Client for any loss or damage suffered by the Client or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of T3’s obligations in relation to the Services to be performed or the goods to be supplied, if failure was due to any cause beyond T3’s reasonable control including without prejudice to the foregoing Act of God, explosion, flood, tempest, fire or accident, wars or threat of war, sabotage, insurrection, an act of terrorism, civil disturbance or requisitions, acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any government, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of T3 or of a third party); difficulties in obtaining raw materials, labour, fuel, parts or machinery, and power failure or breakdown in machinery.

14.  General

14.1 Each right or remedy of T3 under the Contract is without prejudice to any other right or remedy of T3 whether under the Contract or not.

14.2 If any condition or part of the Contract is found by any court, tribunal, administrative body or authority of competent jurisdiction to be illegal, invalid or unenforceable then that provision will, to the extent required, be severed from the Contract and will be ineffective, without, as far as is possible, modifying any other provision or part of the Contract and this will not affect any other provisions of the Contract which will remain in full force and effect.

14.3 No failure or delay by T3 to exercise any right, power or remedy will operate as a waiver of it, nor will any partial exercise preclude any further exercise of the same, or of any other right, power or remedy.

14.4 T3 may assign, delegate, license, hold on trust or sub-contract all or any part of its rights or obligations under the Contract.

14.5 The Contract is personal to the Client who may not assign, delegate, license, hold on trust or sub-contract all or any of its rights or obligations under the Contract without T3’s prior written consent.

14.6 The parties to the Contract do not intend that any of its terms will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not a party to it.

15.  Law

These conditions together with the Quotation and T3’s standard forms shall be governed and construed in accordance with the Laws of England and Wales.

16.  Communications

16.1 All communications to T3 shall be addressed to T3 Training & Consultancy Ltd at the address of the Company set out in the Quotation.

16.2 All communications to the Client shall be sent to the address appearing in the Quotation or on the booking form unless some other address has been notified in writing to T3.

17.  Variation of Conditions of Contract and Quotation

Any variation to the Quotation or the Terms and Conditions of the Contract and any representations about the Services shall have no effect unless expressly agreed in writing (on T3’s headed paper) and signed by a director T3.

18.  Entire Agreement

These conditions together with the Quotation or T3’s standard booking form shall form the entire agreement between T3 and the Client. These conditions shall supersede and prevail over terms and conditions sought to be imposed by the Client provided that this shall not exclude any liability which T3 would otherwise have to the Client in respect of any statements made fraudulently by T3 prior to the date of the Quotation held and worked upon by T3 at the Client’s risk. T3 shall not be liable for any loss or damage to any such property.

18.1  The Client shall comply with all applicable Health and Safety legislation and regulations in respect of any employee of T3 or self-employed person engaged by T3 to provide the Services whilst such person is working on the Client’s premises and the Client shall provide T3 with such information as is necessary to enable T3 to comply with all applicable Health and Safety legislation and regulations in respect of that person.